FAQ

Everything you might want to know before beginning your discovery.

Answers to common questions about DNA Boxes, authenticity, delivery and how EAUTRE approaches fragrance comparison.

DNA Boxes

What is a DNA Box?

A DNA Box is a curated fragrance comparison set. It begins with a familiar fragrance signature and introduces considered alternatives so you can wear, compare and decide with confidence.

Why do you include the original fragrance?

The original acts as the reference point. It gives you something real to compare against, rather than relying on memory, reviews or someone else’s opinion.

Authenticity

Are the fragrances authentic?

Yes. EAUTRE exclusively curates genuine fragrances from established perfume houses. Samples are decanted from original retail bottles.

Is EAUTRE affiliated with the brands featured in the DNA Boxes?

No. EAUTRE is independent and is not affiliated with Creed, Maison Francis Kurkdjian, Tom Ford or any other fragrance brand featured. Brand names are used solely for identification and comparison purposes.

Selection

How are alternatives selected?

Alternatives are selected through a data-led process that considers fragrance notes, accord structure and scent direction, then refined through real-world reviews, wearing experience and editorial judgement.

Are you trying to convince me to buy the alternative instead of the original?

No. EAUTRE is designed to help you make your own decision. You may prefer the original, discover an alternative, or decide the scent profile is not for you. Either way, you will know from experience.

Future releases

Will you release more DNA Boxes?

Yes. New DNA Boxes will be introduced over time as EAUTRE expands into more fragrance profiles, houses and scent directions.

Can I suggest a fragrance for a future DNA Box?

Yes. Suggestions are welcome. If there is a fragrance profile you would like EAUTRE to explore, you can send it through the contact page.

Delivery

Do you ship throughout the UK?

Yes. EAUTRE ships throughout the United Kingdom using tracked delivery services.

When will my order ship?

Orders placed before 1PM are typically dispatched the same working day. Orders placed after 1PM usually leave on the next working day.

Returns

Can I return a DNA Box?

Due to the nature of fragrance samples, opened DNA Boxes cannot usually be returned. If something arrives damaged or incorrect, contact EAUTRE and we will help resolve it.

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