Shipping policy

Shipping Policy

Processing times

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping times

Delivery times vary depending on your location:

• UK: 2–4 business days

Please note these are estimates and may vary due to carrier delays.

Shipping costs

Shipping costs are calculated at checkout. Any applicable fees will be clearly displayed before payment.

Order tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information.

Lost or delayed orders

If your order is significantly delayed or appears lost in transit, please contact us at eautrefragrance@gmail.com and we will assist in resolving the issue with the carrier.

Incorrect address

Eautre is not responsible for orders shipped to incorrectly provided addresses. Please ensure all shipping details are correct before completing your purchase.